How We Work Together

Building a great website is a collaborative process. This page how I work with clients so your project stays organized, efficient, and focused on creating an amazing result.

Communication

To keep your project organized in a simple manner, we’ll use just a few tools throughout the project.

  • Project portal for questions, updates, feedback, and sharing files

  • Zoom for meetings and design discussions

  • Calendly for scheduling Zoom meetings

  • Email nathan@holritzdesign.com only as necessary

Please keep project communication in your project portal rather than email, text, or other messaging apps. If something requires several back-and-forth messages, please use my Calendly link to schedule a Zoom call, thanks!My office hours are Monday through Friday, 9am to 5pm, and I handle communication during that timeframe.

The Process

Every website project follows the same general process.

  1. Planning

  2. Building

  3. Delivery

Keep in mind that some of the most important work for your project happens behind the scenes. Even if you don’t see visible updates every day, trust that your project is moving forward, and I will deliver the next phase of your project on the promised date and time.

Our Roles

You know your business, your customers, and your goals. My role is to translate that information into a website that’s clear, professional, and designed to help you attract more customers.

I’ll confirm the overall strategy and direction after receiving your completed questionnaire and requested files. From there, I’ll make the many design decisions required to create a polished, effective website. Your feedback is welcome, and I’ll explain my recommendations whenever they differ from your initial ideas.

Rather than asking you to approve hundreds of individual design decisions throughout my work, I’ll look for your feedback after I deliver a draft. This enables me to focus on the work I’m doing for you, it keeps the project moving, and will produce a stronger final result.

Keeping Your Project Dialed

I work hard to meet the deadlines I commit to. Once I’ve delivered a milestone, the pace of the project depends largely on how quickly I receive feedback or approval.

Delays due to your busy schedule are completely understandable, but please know that they will naturally extend the overall project timeline since I’m actively serving multiple clients.

Whenever possible, provide authentic, high-quality photography. Professional images almost always create a stronger first impression than AI-generated images, and help build greater trust with your audience.

I’m excited to work with you and look forward to creating a website that represents your business well!